Store Policies | Shipping | Contact

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Contact
Store Owner: Jill Bramlett Douglas
Address: Plano, Texas
Hours:
E-mail: info@sweetcheeksandme.com
Phone: (214) 402-5455
Fax: 
 
Sweet Cheeks ...and Me!Copyright and Legal Notice:
All images and text copy on this site are protected under the Copyright Law whether it has a notice or not.  No content or images from this site may be copied for any use.

Fraud: We check all orders very carefully and do not ship orders until payment is cleared or authorized. Generally, we require all orders are shipped to the same address as that associated with the credit card. We also impose additional methods to prevent fraud with the latest technology available associated with online shopping. In addition, when you place an order your IP address, date, and time is collected. An IP address can be tracked to the computer used to place the order.

Gift certificates:
Gift certificates are available in multiple denominations, here.

International orders:  We ship internationally.

Payment Options:  We accept Visa, Mastercard, Amex, Discover and PayPal.

Privacy and Security:  Your privacy is very important to us. We do not distribute your personal information to third parties for any purpose.  We appreciate your interaction with us and we are committed to protect your personal information as we would our own.
 

See our detailed policy here:  privacy policy.

sweetcheeksandme.com uses industry standard SSL (Secure Socket Layer) encryption to protect data and during transmission. SSL ensures that communication, personal informationis not tampered with during transmission. SSL encrypts or scrambles any information sent from you making it virtually impossible to tamper with. The information is unreadable should anyone try to intercept it.

In addition, when you send a payment using Paypal, the recipient won't receive sensitive financial information like your credit card or bank account number. This way, you don't have to worry about paying people you don't know.

Returns/Refunds:  There are no refunds or returns on custom/monogram orders unless we do not personalize to your specifications.  We are not responsible for errors you entered on your order for personalization.  We will accept returns or exchanges on non-custom, monogrammed or personalized orders if returned in new condition within 30 days of your order. 

Sales Tax:  A sales tax of 8.25% will be charged to all orders shipped within Texas.

Custom Orders/Back Orders:  All Sweet Cheeks custom or back ordered items will ship in approximately three days.  All Swankie Blankie custom or back orders will ship within two to three weeks.  All in stock Swankie Blankie items ship within three to five business days.  Feel free to contact us to if you need an item by a certain date and/or to verify an item is in stock.  We will do whatever we can to make that happen.

Shipping:
(0.00 - 26.00] $2.95

(26.01- 35.00) $3.95
[35.01 - 49.99]  $4.95
[50.00 - 100.00]  $5.95

[100.01 -  199.99]  $6.95 

[200.00 - on up] FREE

Some items, such as fragile items, require additional shipping in some instances.  Other items that may require additional shipping are unusually shaped items or heavier items.  All shipping costs will be displayed prior to checkout. If you give an incorrect address, we are not responsible for shipments sent to the address provided.

Special Offers:  Sweet Cheeks ...and Me! will occasionally offer special promotional discounts and offers.  To take advantage of special offers, discount codes must be entered during the check-out process.  If the code is not entered, the discount will not be applied. Discounts cannot be applied after the order is placed.

Tracking your order:  You will be notified by email once your order is shipped. You may login anytime to check the status of your order, here.